Rafaela Hotel Heidelberg | Hotel in Heidelberg

9.6 (96 Reviews) |  1 Bathroom
Neuenheim Hotel | Rafaela Hotel Heidelberg

Hotel in Neuenheim, Heidelberg

This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Housekeeping is available on request.
Rafaela Hotel Heidelberg offers 25 accommodations with safes and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Shower
  • Free toiletries
  • Private bathroom
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Blackout drapes/curtains
  • Bed sheets
  • Sofa bed
  • Hypo-allergenic bedding
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Safe
  • Water-efficient toilets only
  • Energy-saving switches
  • Desk
  • Water-efficient showers only
  • Soundproofing
Breakfast
  • 1 bar
  • 1 coffee shop/cafe
  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 9.5 per person
  • Coffee/tea in common area(s)
  • Refrigerator
Parking
  • Wheelchair-accessible parking available
  • 24-hour offsite parking within 984 ft (EUR 20 per day)
  • Street parking available
Accessibility
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Elevator
Activities
  • Theme parks
  • Playground
  • Shopping
  • Bike parking
  • Bike storage
Entertainment
  • 50-inch flat-screen TV
General
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Free newspapers in lobby
  • Spanish
  • English
  • Italian
  • Greek
  • German
  • French
  • Russian
  • No plastic drinking straws
  • Double-glazed windows
  • Living plant wall
  • Reusable tableware only
  • Comprehensive recycling policy
  • TV in lobby
  • No plastic coffee stirrers
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • No plastic water bottles
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • Vegetarian dining options
Guest Services
  • Refrigerator
  • Soundproofed rooms
  • Cribs/infant beds (surcharge)
  • Sofa bed
  • Playground
  • Daily housekeeping
  • Luggage storage
  • Hair salon
  • Multilingual staff
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 16
Check-out
A late check-out fee will be charged check-out before 10:30 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 9.5 per person nearby parking fee: eur 20 per day(984 ft away; open 24 hours) late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - de317452583 this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Elizabeth
Nov 8, 2025 01:40:51 AM
Review Score:   10
Summary: Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Size: m2
1 Double Bed
Double Room

General

Mini-fridge, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room
Room Size: m2
2 King Bed and Twin Sofa Bed
Family Room

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Sofa bed, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Mini-fridge, Bathroom emergency pull cord, Wardrobe or closet, Roll-in shower, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Rafaela Hotel Heidelberg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rafaela Hotel Heidelberg have a swimming pool?

No, this Rafaela Hotel Heidelberg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rafaela Hotel Heidelberg?

Best-rates for the Rafaela Hotel Heidelberg starts from $163 per night with includes Guest Services, Breakfast, Child Friendly, Kitchen, Business Services, TV, Eco Friendly, Internet, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Bar, Air Conditioner, Wheelchair Accessible, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rafaela Hotel Heidelberg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rafaela Hotel Heidelberg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rafaela Hotel Heidelberg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rafaela Hotel Heidelberg?

Based on the information reported by the owner or manager, the Rafaela Hotel Heidelberg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rafaela Hotel Heidelberg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD163
You will be redirected to  
Hot Deal - It has been viewed 154 times today
Not the right fit? Check out our other properties in Neuenheim
CarBySide From US $91
         

|
7.4 (297 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Heidelberg APHEARTMENTS From US $362
         

10.0 (11 Reviews)
Apartment
  • TV
  • Balcony/Terrace
  • Security/Safety
Little-Italy From US $72
         

|
7.4 (185 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Balcony/Terrace
Old Town Apartment "Himmelreich" From US $478
         

10.0 (88 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Balcony/Terrace
HeidelWorld From US $68
         

8.1 (281 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Designated Smoking Area
City-World From US $71
         

|
7.9 (619 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Breakfast
Second home Heidelberg | Holiday apartment for short or long term From US $201
         

10.0 (17 Reviews)
Apartment
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
Perkeo Apartments: Junior-, Family suite | Heidelberg-Oldtown From US $279
         

10.0 (2 Reviews)
Apartment
  • Pet Friendly
  • Security/Safety
  • Sports/Activities
Penthouse Overlooking the Neckar From US $167
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Luxury Penthouse Apartment From US $271
         

10.0 (1 Review)
House
  • Parking
  • Pet Friendly
  • TV
Perkeo Apartments: Studio 2 | Heidelberg-Oldtown From US $179
         

10.0 (1 Review)
Apartment
  • Pet Friendly
  • Security/Safety
  • Bedding/Linens
modern and comfortable apartment in Heidelberg From US $150
         

9.8 (83 Reviews)
Apartment
  • Parking
  • TV
  • Balcony/Terrace
Second home Heidelberg | Holiday apartment for short or long term From US $163
         

Altstadtapartment "Remise" From US $204
         

9.6 (59 Reviews)
Apartment
  • TV
  • Security/Safety
  • Bedding/Linens
Old Town Apartment "Bel Etage" From US $304
         

9.6 (42 Reviews)
Apartment
  • TV
  • Security/Safety
  • Bedding/Linens
Old Town Apartment "Mezzanine Floor" From US $176
         

9.6 (39 Reviews)
Apartment
  • TV
  • Security/Safety
  • Bedding/Linens
Moderne, Helle Wohnung From US $205
         

9.6 (17 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Perkeo Apartments: Studio 3 | Heidelberg-Altstadt From US $179